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Terms & Conditions

Please read carefully

When using our services you indicate your acceptance of our terms and conditions presented below. If you do not agree with the terms and conditions mentioned below please do not use our services. TSQUARED reserves the right to modify these terms and conditions at any time.

Reservations:

We recommend to our customers to keep the car at the arrival place sometime in advance (without extra charge) in order to ensure transport at the pickup time. We can provide a car in short notice via telephone call or via an online reservation, always depending on availability.

No show:

If you cannot see your driver at the arranged spot, call our office (+30 6972313019) for directions. In case you leave without prior communication with our office, or in case of no reply to the given contact information we will not return the down payment.

Average waiting time is 40 minutes.

In order for the driver to be authorized to wait you have to call our office (+30 6972313019).

Damages:

TSQUARED will charge the vehicle’s cleaning costs in case of tampering or damage.

Credit Card Transactions:

For our online packages you are only charged a down payment for your tour or transport reservation. Payment in full comes upon tour commencement or upon destination arrival.

Invoices:

Corporate clients are required to offer complete invoice details when making a reservation. Data check is required upon receipt in order to avoid errors. Private clients are required to offer complete invoice details when making a reservation. Data check is required upon receipt in order to avoid errors.

VAT is included in all prices.

Collections:

You agree to pay all legal, court, accounting costs and fees as well as all disbursements prion, during and after initiation of legal proceedings for payment collections.

Price changes & Services changes:

TSQUARED reserves the right to modify any of the offered services and prices at any time without prior notice.

Waiting time:

Airports: 45 minutes for domestic flights and 60 minutes for international flights as well as an additional 10 minute period offered for all flights. TSQUARED regularly checks all domestic and international flights so as to remain up to speed regarding arrivals; your driver will be there an hour before.

Ports: Ship and vessel schedules are impossible to check; therefore charges initiate from the arranged pick-up time.

Stops:

Price varies per stop requirements; therefore we ask for your call in order to receive the appropriate price. The driver makes small stops without additional charges: i.e. for coffee or email check. However if there are additional or multiple stops additional charges occur per stop; also, additional passengers bear the respective additional fees.

Tolls:

All tour or transport tolls are included in the agreed price; TSQUARED always collects toll receipts.

Meeting and Greeting:

Specific directions are given for meeting points; the driver holds your personal/corporate name at the airport arrival gate. He will escort you to the car and help you with your luggage.

Baby seats:

TSQUARED offers baby seats without additional charges. You need to mention the relevant request upon reservation.

Personal belongings & Baggages

We cannot be held responsible for any object that is left behind in any of our vehicles. It is your responsibility to check your luggage, carry ons, phones, cameras etc. before leaving. If personal items are left behind after the drop off there would be an extra charge to have our driver take it back to the owner.

Premiums:

Premiums and premium rates may apply to the following dates:

  • Christmas Day
  • New Year’s Day
  • May 1st
  • Easter week
  • August 15th
Payments and Deposits

Credit card charge will appear at the given name (personal or corporate) Reservation is valid upon payment completion

Cancellation and Return Policy

If a reservation is cancelled less than 48 hours prion to tour or transport date, the down payment will not be returned. If the customer does not appear at the arranged spot, payment will not be returned.

Privacy Policy

Privacy policy directives protect any information that the user / customer gives to this website. The objective is the protection of your personal data in accordance with the European Directive on Privacy and Electronic Communications (EU EC Directive), Regulations 2003 & EU E-Privacy Directive (Cookie Law 2013) All credit card transactions are handled via the ALPHA BANK secure environment and the only information received by our company is strictly associated with the success or failure of your payment.

Please be advised that under Greek Law N.2472/97 we retain your personal information in our files which you can of course access according to the law. Therefore, and with total respect to the Data Protection Authorities, the company www.tsquared.gr, limits its information access only for the service of its customers.

Data Collection Details
What do we collect?

Names, Contact Addresses, Emails, Postal Codes

What do we do with this information?

We use them exclusively for the process of your orders and to improve the level of our services. We also use them, and only after your consent, to forward emails and newsletters with our products and offers.

What about your safety?

www.tsquared.gr is committed to follow the latest security policies regarding content protection. However, you can ask for an immediate delete of past personal data at any point in time.